Prestige Office Products

2933 S. Miami Blvd. Suite 119, Durham, NC 27703 | Phone 919-383-9353 |FAX 919.383.6991 | support@prestige-op.com

Returns

Items may only be returned if they are in their original packaging and within 25 days of the purchase date. To initiate your return please call customer service and we will schedule a pick up for the merchandise and you will receive a credit memo by mail.

Food items, medicines, calendars, seasonal items and Special Order Items are non-returnable. Special Order Items include: stamps, name plates, and some furniture.

Please report any incomplete or incorrect order within 48 hours.
All items for return must be in ALL of their Original Packaging.
Returns after 25 days will NOT be accepted.
Special Order Items cannot be returned.

Shipping

Orders that are placed by 5:00pm will be delivered the following business day by 5pm. (This excludes Special Order Items and Furniture)

Orders placed within our local area will be delivered by an authorized Prestige Office Products representative. Shipments outside of our local area will be shipped via UPS, to ensure next day delivery via UPS orders must be placed by 2:00pm Eastern Standard Time (This excludes Special Order Items and Furniture).

Billing and Payment

Orders delivered by a Prestige Office Products representative will receive an invoice at the time of delivery. Customers that require delivery via UPS will be mailed an invoice within two days. Our payment terms are net 15 days and we provide several payment options. They include ACH payments, business checks, and most major credit cards. We currently accept Visa, Master Card, and American Express.

Privacy and Security

Prestige Office Products does not sell, distribute or make available any of our customers’ information. Our server is safe and secure and we assure you that all transactions and personal information remain private and protected.

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